Customer Service & About

All Customer Service is handled through Email and Messenger

Email: customerservice@thebookbundler.com

Live Chat: Facebook Messenger

For Payment and Billing Issues - Phone: (804) 308-8803

Please give our Customer Service Reps up to 24 hours to respond.

Please read our FAQ before contacting customer service.

Return Address

215 E German School Rd

Richmond VA 23234

All orders are made with love by a team of dedicated, hardworking employees! We pride ourselves on hiring a diverse staff composed of people from all backgrounds.

sorting books inside the book bundler.com

joe - the president of the book bundler. He's a bit of a wildcard.

What if I get a duplicate book or a book I already own?

We will replace it free of charge under our 'replacement guarantee'

Are these books new or used?

Used, every book is checked and sorted prior to shipping.

What books will I get?

That's part of the surprise! Every box is hand-selected for a good mix of titles and stories. Let us take the guesswork out of book buying and help you build the library your child needs.

Are you for real? This seems too good to be true.

Yes! but don't take our word for it, here's some more customer reviews