If you have a problem with an order please contact customer service directly at customerservice@thebookbundler.com
-Returns must be received within 30 days of order date and contain all of the books originally sent for a full refund. We will not refund the shipping charges spent to send the box.
All customers will be responsible for return shipping, no exceptions.
To return books, Please send to
215 E German School Rd, Richmond Va 23224
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Please make sure all books are accounted for when you return, any missing books subject the entire order to a 50% restocking fee.
You are responsible for making sure we receive all of the original items in your order. We are not responsible for lost or damaged items during return transit, please pack and seal your returns securely.
You can send tracking once you've sent your return items to expedite the refund process.